1. General Information

• evisazerbaijan.org is an independent visa support service that assists travelers in submitting e-visa applications to the Republic of Azerbaijan.
• We are not affiliated with any government authority, including the State Migration Service of Azerbaijan.
• Our service includes application review, data verification, submission assistance, customer support, and processing guidance.

2. Use of the Service

• You must be at least 18 years old to use our services.
• You agree to provide accurate, complete, and truthful information during the visa application process.
• Any false or incomplete information may result in rejection of the visa application.
• You are responsible for ensuring your passport has the required validity for travel.

3. Visa Processing

• Visa approval is solely the decision of the Government of Azerbaijan.
• We do not guarantee that your visa will be approved.
• Processing times may vary depending on government workload, holidays, or additional verification requirements.
• Errors made by the applicant (wrong dates, incorrect passport numbers, etc.) may result in delays or rejection.

4. Service Fees

• Our service fee covers application processing assistance, customer support, and administrative costs.
• All fees are listed clearly at checkout before payment.
• Government e-visa fees may be included or charged separately depending on the service package.
• Prices may change at any time, but changes do not affect orders already paid.

5. Refund Policy

• All payments are final, as the service begins immediately after payment.
• Refunds are not available in the following cases:
• Visa rejection by the government
• Delays caused by government authorities
• Incorrect information submitted by the applicant
• Customer cancellation after submission
• Refunds may be issued only if the service was not provided due to our error, at our discretion.

6. Processing Time

• Standard and urgent processing options may be available.
• Processing time refers only to our handling time and does not include government processing time.
• Unexpected delays may occur; we do not guarantee exact processing times.

7. Privacy & Data Protection

• Your data is handled in accordance with our Privacy Policy.
• By using our service, you consent to the use and transfer of your information for visa processing.
• We implement security measures but cannot guarantee absolute protection against internet-based risks.

8. Website Content

• All content, logos, and materials on evisazerbaijan.org are owned by us or licensed to us.
• Unauthorized copying or reuse of website content is prohibited.

9. Limitation of Liability

• We are not liable for:
• Visa denial by government authorities
• Delays caused by external or government systems
• Losses resulting from incorrect data submitted by the user
• Travel disruptions, cancellations, or missed flights
• Our liability is limited to the amount paid for our service.

10. User Responsibilities

• You are responsible for reviewing all information before submission.
• You must comply with immigration rules and travel requirements.
• You must ensure your contact information (email, phone) is correct to receive updates.

11. Changes to Terms

We may update these Terms & Conditions at any time. Updates take effect once published on the website.

12. Governing Law

These Terms are governed by the laws of the Republic of Azerbaijan.

13. Contact Information

For questions about these Terms & Conditions, please contact us: